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Shipping
  • Shipping Options Available at Checkout:
    • Standard Ground Flat Rate for shipping any size order to a single destination. $15 per order.
    • UPS 3 Day Select, UPS 2nd Day Air, or UPS Next Day Air for priority express shipping. See rates at Checkout.
    • Parts for mailing parts only. Do not use for wind chimes or repair.
    • Priority Handling for immediate order processing.
    • Delayed Shipping for ordering now, but having it shipped later at a date of your choosing.
  • Destinations include all 50 United States and D.C.
  • Multiple destinations must be ordered separately.
  • Continental States ship UPS Ground.
  • Hawaii, Alaska, and PO Boxes ship USPS flat rate.
  • International shipping is not available.
  • Orders are usually processed within 2 business days.
  • Once your order has been shipped you will receive an automated email notification from UPS Quantum View or USPS. Check your spam.
  • UPS delivery from Austin TX is between 1-4 business days for most US locations. See the UPS Transit Map.
  • USPS Flat Rate usually takes just a few days.
  • If the package was lost or damaged in transit to you, an investigation will be opened with the shipper, pending a claim. There is no settlement or replacement until there is a resolution with the shipping company. This process can take 10-30 days.