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Guarantees - 30 Day Satisfaction - 1 Year Workmanship
  • All wind chimes on this site carry a 30 Day Satisfaction Guarantee. They are also guaranteed against manufacturer's defects in construction and workmanship for 1 year. They are not guaranteed against excessive weather damage or misuse, as this is beyond our control. We do offer Free Lifetime Repair.
  • If you are dissatisfied within 30 days of receipt, you may return them in the original box and packaging for a full refund minus the charges as listed below.
  • Shipping Charges, Special Options, Used Accessories, Parts, Custom Tuned Wind Chimes, and Tips are non-returnable and non-refundable.
  • Return shipping expenses are the customer's responsibility.
  • Package must be insured, or customer will assume the risk of loss and damage.
  • Customer must reuse the original packing materials in a proper way to avoid damage to the product.
  • See image for proper packing.