- All wind chimes on this site carry a 30 Day Satisfaction Guarantee. They are also guaranteed against manufacturer's defects in construction and workmanship for 1 year. They are not guaranteed against excessive weather damage or misuse, as this is beyond our control. We do offer Free Lifetime Repair.
- If you are dissatisfied within 30 days of receipt, you may return them in the original box and packaging for a full refund minus the charges as listed below.
- Shipping Charges, Special Options, Used Accessories, Parts, Custom Tuned Wind Chimes, and Tips are non-returnable and non-refundable.
- Return shipping expenses are the customer's responsibility.
- Package must be insured, or customer will assume the risk of loss and damage.
- Customer must reuse the original packing materials in a proper way to avoid damage to the product.
- See image for proper packing.