What information do we collect?
Every time the order form is filled out, our database records the customer's name, address, phone number, email address, and products ordered. Credit card numbers are not retained. Session cookies allow the customer to store the contents of their shopping cart for later convenience. They may be deleted from the browser by the user at any time. We do not employ tracking cookies on our site, but the embedded SoundCloud and YouTube media players on our site do employ them, as well as the MailChimp signup form for our newsletter. MailChimp hosts our newsletter subscription form and manages our mailing list.
How do we collect the information?
This information is collected from the secure and encrypted order and subscription forms.
How do we use the information?
The information is used to process and fulfill the orders. It may also be used in market, sales, and product analysis. The information gathered by the subscription form is used only for occasional newsletters with promotions to subscribers. The information is never shared or sold.
What control does the customer have over their personal information?
A customer may unsubscribe from newsletters by using the Unsubscribe link found there within. Only subscribers will receive newsletters. Furthermore, a customer may request to have their profile removed from our database.
How do we protect the information?
The information that the customer enters on our order form is encrypted and stored on a secure server. The information entered on the subscription form is stored on the MailChimp servers.